Last updated: 24 October 2026
We collect information you provide directly to us, such as when you create an account, use our services, or communicate with us. This includes name, email address, phone number, and business information. We also collect usage data, device information, and cookies to improve our services.
We use the information we collect to provide, maintain, and improve our services, process transactions, send communications, ensure security of your account, provide customer support, and send marketing communications (with your consent).
Messages sent and received through our platform are processed via the official WhatsApp Business API (Meta). We comply with WhatsApp's Commerce Policy and Business Messaging Policy. Message content is stored securely and used only for service delivery. We do not sell or share message content with third parties.
We use appropriate technical and organizational security measures to protect your information against unauthorized access, loss, misuse, alteration, or disclosure. These measures may include encryption, access controls, secure infrastructure, monitoring, and regular security reviews.
We retain your data for as long as your account is active or as needed to provide services. You can request deletion of your data at any time by contacting us. Upon deletion request, we remove your data within 30 days, except where retention is required by law.
We may use trusted service providers for payment processing, analytics, cloud hosting, communications, security, and other services needed to operate our platform. These providers may process information on our behalf and are expected to protect the information they receive. Our services may also integrate with Meta/WhatsApp and other third-party platforms selected or connected by the customer.
We use necessary cookies to provide authentication, security, and basic website functionality. We may also use optional analytics cookies to understand how our services are used. Where required, we request consent before using optional cookies. You can manage or disable cookies through your browser settings.
Depending on applicable law, you may have the right to access, correct, delete, or receive a copy of your personal information. You may also have rights to restrict or object to certain processing. You can contact us to exercise your privacy rights. We will respond within the period required by applicable law.
Your data may be processed in servers located outside your country. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable data protection laws.
We may update this Privacy Policy from time to time. For important changes, we may notify you by email, through our services, or by posting an updated notice. The updated policy will apply from its effective date.
For privacy inquiries, data requests, or complaints, contact our Data Protection Officer via the contact email on this site.